Managing the Dynamic Datacenter

Datacenter Automation

Subscribe to Datacenter Automation: eMailAlertsEmail Alerts newslettersWeekly Newsletters
Get Datacenter Automation: homepageHomepage mobileMobile rssRSS facebookFacebook twitterTwitter linkedinLinkedIn


Datacenter Automation Authors: Liz McMillan, Elizabeth White, Yeshim Deniz, Pat Romanski, Glenn Rossman

Related Topics: Datacenter Automation

Datacenter Automation: Press Release

Ubersmith Announces New Release of its Subscription Business Management Software Suite

New features to maximize operational efficiency, including advanced usage-billing and enhanced infrastructure management

NEW YORK – Ubersmith, a global leader in subscription business management software, announces a new version that includes greater flexibility to set tiered pricing levels, easier installation and updated infrastructure management capabilities. In addition to enhanced support for use on smartphones and tablets, the new version also has a tighter integration with SureTax for improved accuracy.

“As more and more organizations shift to becoming subscription-based, our software suite helps them maximize operational efficiency,” said Dominique Archambault, chief technology officer of Ubersmith. “We’ve enhanced our product in every way – from deployment to user interface to added features so that we deliver greater value to our customers.”

What’s New

Ubersmith’s integrated, modular software suite for billing, quoting, order management, infrastructure management and help desk services comes with an updated user interface for the admin and client portal users, both of which provide better support for mobile devices and tablets. New features include the ability to create more complex tiered pricing options.

In addition, the new self-service utility tool makes deployment of Ubersmith software easier than ever with an automated procedure to configure the software. Ubersmith’s components now run within Docker containers providing isolation from the underlying operating system, which can improve security.

Also, now there is the ability to track data center equipment with greater detail to exact locations, which makes it easier for IT staff to deal with issues related to specific pieces of equipment. The tighter integration with SureTax makes handling of refunds and credits much easier, plus support has been added for tax rates based on country codes and +4 zip codes. Companies can add their own tax numbers, as well, to maintain accurate records.

About the Product
Ubersmith’s software suite includes subscription billing, quoting, order management, infrastructure management, ticketing and related capabilities. It is used by software, cloud, data center, managed services, telco and ISP and enterprises of all sizes. The Ubersmith software helps organizations better serve their customers, shorten time-to-market, increase revenue and lower costs.

It provides both a view for employees – who can access full client data such as billing status, discounts applied, device information, services being purchased, which is fully customizable – along with a separate portal view accessed by their company’s customers for only their specific account information.

The software suite is platform-independent and integrates with merchant providers, electronic payment processing providers, SureTax, QuickBooks, domain registrars and Secure Sockets Layer (SSL) providers. In addition, Ubersmith offers integrations with cloud, virtualization, backup and other technologies and applications, including Citrix, cPanel, OnApp, R1Soft and Virtuozzo.

A full list of the product capabilities can be found at www.ubersmith.com/product.

Pricing and Availability
The new version of Ubersmith is available as a free update for current customers licensed for versions 3.0 or later. For new customers, pricing starts at $200 per month with fees based on the number of users, clients, and devices (if any). Standard support is included, plus premium enterprise priority support is available, along with consulting, training and development services. Ubersmith also offers an unlimited usage, revenue-sharing model. Special pricing is available for education, non-profit and government organizations.

The modular design of the business management software suite enables customers to use the full complement of features, or select only the capabilities they need.

About Ubersmith
Ubersmith is a global leader in subscription business management software for organizations of all sizes. The company’s suite of usage-based billing, quoting, order management, infrastructure management and help desk ticketing solutions is integrated, open and scalable. Hundreds of companies in 22 countries across six continents rely on Ubersmith to better serve their customers, better run their businesses, shorten time-to-market and boost overall efficiency. For more info, please visit www.ubersmith.com.

More Stories By Glenn Rossman

Glenn Rossman has more than 25 years communications experience working at IBM and Hewlett-Packard, along with startup StorageApps, plus agencies Hill & Knowlton and G&A Communications. His experience includes media relations, industry and financial analyst relations, executive communications, intranet and employee communications, as well as producing sales collateral. In technology, his career includes work in channel partner communications, data storage technologies, server computers, software, PC and UNIX computers, along with specific industry initiatives such as manufacturing, medical, and finance. Before his latest stint in technology, Glenn did business-to-business public relations on behalf of the DuPont Company for its specialty polymers products and with the largest steel companies in North America in an initiative focused on automakers.